Pepper Entertainment Encore Program.
Postponed Events
Hold on to your tickets. We are working on a new date for the event.
Stayed tuned on our website and social media, as well as join our mailing list for new dates.
Rescheduled Events
Hold on to your tickets. Your tickets will be honored and valid for the new date.
Canceled Events – Encore enrollment has closed.
We want to offer a complementary Spotlight Concert Club Membership. The membership includes access to 10 tickets (Maximum) to be used at verified Pepper Entertainment shows of your choice through 12/31/2021. Please note the membership value will be greater than your previously purchased ticket value. Some exclusions apply. If you elect to utilize tickets on reserved, seated shows, the best seats available will be granted on case-by-case requests. If you elect to utilize tickets on sold-out shows, best efforts will be made to accommodate but cannot be guaranteed. Enrollment into the Encore Program supersedes refunds. Enrollments will be offered for 30 days after the announcement of cancelation.
Refunds
Due to the global health crisis, we are constantly assessing the situation and making determinations regarding refunds. Due to the unprecedented volume of transactions, please note that there are expected delays. Refunds are subject to approval. For Etix shows, please contact etix customer service directly at 1-800-514-3849 or at this link https://www.etix.com/ticket/online/help2.jsp
If you have any questions please feel to reach out to us at support@pepperentertainment.com
