Are you self-motivated and looking for a fast-paced career in the music industry?
Who we are:
Pepper Entertainment is one of the nation’s leading Independent Concert Promoters with its primary Headquarters located in Sioux Falls with satellite offices in Minneapolis and Boise. Pepper promotes and produces live concerts nationwide and with a primary focus throughout the Midwest/upper Midwest, Mountain West & South West regions of the United States. Our culture heavily focuses on self-motivated, team-oriented, highly driven individuals to critically think & problem-solve to obtain the apex of company goals and business growth. We are a team. We are family.
Ticketing Coordinator Overview:
Pepper Entertainment is seeking a Ticketing Coordinator, responsible for the accurate, efficient, and service-oriented operation of the organization’s Ticketing Department.
Role & Responsibilities (not limited to):
- Coordinate all ticketing operations for the organization.
- Oversees ticketing builds for all concerts promoted by Pepper Entertainment.
- Maintains ticket inventory for all shows and adjusts inventory as necessary.
- Assists Marketing Department with the coordination and implementation of all ticketing promotions, buyer data collection, and report generation.
- Generates all ticket office reports, settlement,s and reconciliations as needed.
- Responds to customer and service requests to maintain a positive rapport with the ticket-buying public.
- Analyze sales trends and patterns and make recommendations to the executive Team.
Skills & Qualifications:
- Bachelor’s degree from College or University; or two years related experience and/or training.
- Strong drive to help the organization grow and improve processes while increasing revenue.
- Premium attention to detail and accuracy.
- Able to work flexible schedules including evenings/weekends.
- Ability to always conduct self in a professional manner.
- Ability to multi-task efficiently
- Ability to operate in fast-paced environment
- Ability to accurately hit sensitive deadlines.
- Ability to think critically, problem-solve, and analyze data.
- Demonstrates excellent customer service.
- Proficiency in MS Office Products (Word, Excel, PowerPoint, and Outlook).
Employment Status, Compensation and Usages:
- Full-time position in Minneapolis, Sioux Falls or Boise office
- Compensation based on qualifications & overall industry experience
- Company-sponsored Health Savings Account
- Company-sponsored Simple IRA
- Paid Holidays, Vacation & Sick Time
