Careers

Ticketing Manager

Job Overview:

Pepper Entertainment is seeking a Ticketing Manager, responsible for the accurate, efficient and service-oriented operation of the organizations Ticketing Department. This position reports to President/CEO.

Role & Responsibilities (not limited to):

• Manage all ticketing operations for the organization.
• Manage all ticketing builds for all concerts promoted by Pepper Entertainment.
• Oversees all accounting tracking for ticketing operations.
• Serves at primary contact for Pepper Entertainment and organizations contracted ticketing company.
• Manages all ticket count distribution needs of the Company and Artist Management.
• Maintains ticket inventory for all shows and makes adjustments to inventory as necessary.
• Assist Marketing Department with the coordination and implementation of all ticketing promotions, buyer data collection and report generation.
• Generates all ticket office reports, settlements and reconciliations as needed.
• Responds to customer complaints and service requests to maintain a positive rapport with the ticket buying public
• Analyze trends and makes recommendations to senior management teams

Skills & Qualifications:

• Bachelor’s degree from four-year College or University; or three to four years related experience and/or training.
• Demonstrated knowledge of ticketing systems, accounting procedures, including record keeping and reconciliation.
• Premium attention to detail and accuracy
• Ability to grow & lead a team/staff
• Supervisory experience
• Able to work flexible schedules including evenings, weekends and holidays.
• Ability to conduct self in a professional matter at all times
• Ability to multi-task efficiently on a daily basis
• Ability to operate in fast pace environment
• Ability to accurately hit sensitive deadlines
• Ability to think critically and problem solve
• Demonstrates excellent customer service
• Proficiency in MS Office Products (Word, Excel, PowerPoint, and Outlook)

Employment Status, Compensation and Usages:

• Full time, salary based on qualifications
• Based in Boise ID, Minneapolis MN or Sioux Falls SD
• Negotiable relocation

Marketing Internship

Pepper Entertainment is looking to offer an internship for our Entertainment and Promoter agency team representing national concerts.  We are currently seeking hard-working, enthusiastic, and marketing savvy interns who are looking to gain experience in music industry and work directly with our team.

Job Overview:

• The job will prepare you for a future in business/self-development, event programming and marketing program activation
• Improve digital media knowledge and trends
• Help you understand client needs and how to message them appropriately
• Research industry trends, news, marketing activity and general market intelligence 
• Update various excel grids that are relevant to the team’s success
• Challenge you to think creatively and outside the box
• Assist in various tasks with co-workers

Duties include (not limited to): 

• Designing graphics for social media and venue requirements
• Scheduling posts and announcements for social media and eblast lists
• Help facilitate communication with Pepper Concert Club
• Setting up agendas and taking notes for meetings
• Utility Tasks
• General keep of the office
• Restocking of office supplies
• Leading and managing the Pepper Entertainment Street team
• Ordering and distributing flyers
• Pre-shop for shows and events (when necessary)
• Assist co-workers with various tasks outside of general duties
• Willingness to participate in day of show activation strategies including photography, social media and content management.

Employment Status

• Part-Time Internship
• Based in Sioux Falls, SD, Minneapolis, MN and/or Boise, ID