Careers

Who we are:

Pepper Entertainment is one of the nation’s leading Independent Concert Promoters with its primary Headquarters located in Sioux Falls with satellite offices in Minneapolis and Boise. Pepper promotes and produces live concerts nationwide and with a primary focus throughout the Midwest/upper Midwest, Mountain West & South West regions of the United States. Our culture heavily focuses on self-motivated, team-oriented, highly driven individuals to critically think & problem-solve to obtain the apex of company goals and business growth. We are a team. We are family.

Ticketing Coordinator

Job Overview

Pepper Entertainment is seeking a detail-oriented and analytical Ticketing Coordinator to support the accurate, efficient, and partner-focused operation of our Ticketing Department. This role plays a critical part in maximizing ticket revenue, maintaining inventory integrity, and supporting marketing and executive decision-making across all promoted events.

Key Responsibilities

• Coordinate and manage all ticketing operations for Pepper Entertainment events
• Build and manage ticketing configurations for all promoted shows
• Maintain and adjust ticket inventory, including artist holds, flexing, and platinum allocations
• Develop scaling and dynamic pricing recommendations using historical data, comparable artists, markets, and venues
• Partner with the Marketing team to implement ticketing promotions, buyer data collection, and reporting
• Analyze sales trends and performance, providing actionable insights to the Executive Team
• Respond to customer service inquiries with partners to ensure a positive ticket-buying experience

Skills & Qualifications

• Working knowledge of primary ticketing platforms (Ticketmaster, Paciolan, AXS, ETIX preferred)
• Bachelor’s degree or equivalent combination of education and relevant experience
• Strong analytical skills with the ability to interpret data and make recommendations
• Exceptional attention to detail and accuracy
• Ability to manage multiple priorities and meet time-sensitive deadlines
• Comfortable working in a fast-paced, live-events environment
• Excellent customer service and communication skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Willingness to work flexible hours, including evenings and weekends

Junior Accountant

Job Overview

Pepper Entertainment is seeking a highly organized and self-driven Junior Accountant to support the efficiency and accuracy of the accounting department. This position plays a key role in preparing and reconciling financial documents related to promoted events and assisting in all aspects of company financial and administration operations as needed.

Key Responsibilities

• Assist with daily accounting needs as directed by Chief Financial Officer.
• Produce pre-settlement workbooks for all promoted events.
• Assist in ticketing operations as needed.
• Miscellaneous administrative tasks assigned as needed.

Skills & Qualifications

• Accounting experience preferred but not required.
• Superior communication and organizational skills and ability to multitask.
• Ability to respond in a professional and productive manner under pressure.
• Attention to detail.
• Ability to think critically and problem solve.
• Proficiency in MS Office Products (Word, Excel, PowerPoint, and Outlook).

Promoter Representative

Job Overview
Pepper Entertainment is seeking a Promoter Representative to support the execution and coverage of our growing national concert portfolio. This role is ideal for someone who thrives in live event operations, communicates confidently with artists and venues, and can manage complex logistics in fast‑paced environments.

Key Responsibilities

• Advance all show logistics with artist teams and venues across club, theater, and arena levels.
• Source and coordinate vendors to fulfill production, staffing, and operational needs.
• Ensure all show-related expenses align with predetermined budgets.
• Collaborate with associates, venues, and vendors to compile financial and ticketing documentation required for artist settlements.
• Assist with reconciling artist settlements for the company.
• Partner with Talent Buyers to develop estimates and build show budgets.

Skills & Qualifications

• Related experience in production management, ticketing, or live event operations preferred but not required.
• Basic understanding of accounting principles.
• Ability to travel up to 50% of the year, with flexibility to work evenings, weekends, and holidays.
• Strong communication, organizational, and multitasking abilities.
• Professional, solutions‑oriented approach under pressure.
• High attention to detail across all aspects of the role.
• Critical thinking and problem‑solving skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

Marketing Coordinator

Job Overview:

Pepper Entertainment Inc. is seeking Marketing Coordinator who will assist the marketing team.  This person will be responsible for creating marketing and media plans, budgeting advertising spends, creating digital campaigns along with managing Pepper’s email database and social media platforms. This position reports to the Vice President of Marketing.

Role & Responsibilities (not limited to):

• Marketing:

• Conduct research to identify target audiences and trends in the concert industry. 

• Create comprehensive marketing plans that effectively utilize budget allocations to achieve defined goals and objectives. 

• Assist in placing media buys to enhance the visibility and effectiveness of marketing campaigns across various platforms.

• Create marketing content, including Press Releases, social media posts, and promotional materials. Develop multimedia content, such as videos and graphics, to promote concerts visually. 

• Plan and implement promotional giveaways, and contests to generate interest in leading up to the concert campaigns. 

• Coordinate with venues, to ensure all marketing efforts align with the concert event. 

• Create content for social media channels, and distribute eblasts, and support updates to the company website to ensure timely and relevant communication. 

• Implement search engine optimization (SEO) strategies and online advertising campaigns (PPC) to boost online visibility. 

• Work closely with artist agencies and management teams to align marketing initiatives with their branding and promotional needs and final approvals. 
• Team Player: 

• Participate in team discussions, take notes, and distribute key takeaways to facilitate ongoing communication.

• Assist team members with a variety of tasks as needed, demonstrating flexibility and collaboration within the team environment.

• Facilitate client needs by ensuring clear and appropriate messaging, maintaining a professional demeanor in all interactions.

• Ability to respond in a professional and productive manner under pressure. 

• Demonstrate critical thinking and problem-solving abilities, especially when under pressure, to overcome challenges.

• Maintain a high level of attention to detail in all aspects of work to ensure accuracy and quality output.

• Superior organizational skills and ability to multi-task. 
• Proficiency in MS Office Products (Word, Excel, PowerPoint, Photoshop and Outlook).

Employment Status, Compensation and Usages:

• Full time position in office, salaried based on qualifications.

• Company sponsored IRA

• Paid holidays and vacation

• Based in Sioux Falls, SD