Careers

Who we are:

Pepper Entertainment is one of the nation’s leading Independent Concert Promoters with its primary Headquarters located in Sioux Falls with satellite offices in Minneapolis and Boise. Pepper promotes and produces live concerts nationwide and with a primary focus throughout the Midwest/upper Midwest, Mountain West & South West regions of the United States. Our culture heavily focuses on self-motivated, team-oriented, highly driven individuals to critically think & problem-solve to obtain the apex of company goals and business growth. We are a team. We are family.

Ticketing Coordinator

Job Overview

Pepper Entertainment is seeking a detail-oriented and analytical Ticketing Coordinator to support the accurate, efficient, and partner-focused operation of our Ticketing Department. This role plays a critical part in maximizing ticket revenue, maintaining inventory integrity, and supporting marketing and executive decision-making across all promoted events.

Key Responsibilities

• Coordinate and manage all ticketing operations for Pepper Entertainment events
• Build and manage ticketing configurations for all promoted shows
• Maintain and adjust ticket inventory, including artist holds, flexing, and platinum allocations
• Develop scaling and dynamic pricing recommendations using historical data, comparable artists, markets, and venues
• Partner with the Marketing team to implement ticketing promotions, buyer data collection, and reporting
• Analyze sales trends and performance, providing actionable insights to the Executive Team
• Respond to customer service inquiries with partners to ensure a positive ticket-buying experience

Skills & Qualifications

• Working knowledge of primary ticketing platforms (Ticketmaster, Paciolan, AXS, ETIX preferred)
• Bachelor’s degree or equivalent combination of education and relevant experience
• Strong analytical skills with the ability to interpret data and make recommendations
• Exceptional attention to detail and accuracy
• Ability to manage multiple priorities and meet time-sensitive deadlines
• Comfortable working in a fast-paced, live-events environment
• Excellent customer service and communication skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Willingness to work flexible hours, including evenings and weekends

Junior Accountant

Job Overview

Pepper Entertainment is seeking a highly organized and self-driven Junior Accountant to support the efficiency and accuracy of the accounting department. This position plays a key role in preparing and reconciling financial documents related to promoted events and assisting in all aspects of company financial and administration operations as needed.

Key Responsibilities

• Assist with daily accounting needs as directed by Chief Financial Officer.
• Produce pre-settlement workbooks for all promoted events.
• Assist in ticketing operations as needed.
• Miscellaneous administrative tasks assigned as needed.

Skills & Qualifications

• Accounting experience preferred but not required.
• Superior communication and organizational skills and ability to multitask.
• Ability to respond in a professional and productive manner under pressure.
• Attention to detail.
• Ability to think critically and problem solve.
• Proficiency in MS Office Products (Word, Excel, PowerPoint, and Outlook).

Promoter Representative

Job Overview
Pepper Entertainment is seeking a Promoter Representative to support the execution and coverage of our growing national concert portfolio. This role is ideal for someone who thrives in live event operations, communicates confidently with artists and venues, and can manage complex logistics in fast‑paced environments.

Key Responsibilities

• Advance all show logistics with artist teams and venues across club, theater, and arena levels.
• Source and coordinate vendors to fulfill production, staffing, and operational needs.
• Ensure all show-related expenses align with predetermined budgets.
• Collaborate with associates, venues, and vendors to compile financial and ticketing documentation required for artist settlements.
• Assist with reconciling artist settlements for the company.
• Partner with Talent Buyers to develop estimates and build show budgets.

Skills & Qualifications

• Related experience in production management, ticketing, or live event operations preferred but not required.
• Basic understanding of accounting principles.
• Ability to travel up to 50% of the year, with flexibility to work evenings, weekends, and holidays.
• Strong communication, organizational, and multitasking abilities.
• Professional, solutions‑oriented approach under pressure.
• High attention to detail across all aspects of the role.
• Critical thinking and problem‑solving skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

Employment Details

• Full-time, salaried position (compensation based on experience and qualifications)
• Location: Sioux Falls, SD
• Relocation assistance negotiable